Updated April 2018
ToolsByGJB are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why ToolsByGJB collect information from you, to whom such information is disclosed and what your rights are. If we make changes to this Policy we will notify you by updating this statement on our website. You can access our Website home page and browse our site without disclosing your personal data.
However, when you register with ToolsByGJB you will be asked to provide certain information about yourself.
What information do we collect and how do we obtain it?
We receive information in one of two ways either directly from you when you register with us or from a third party such as credit reference agencies (for example to assess your credit rating).
If you register with us you will be asked to provide certain information such as your name, address, details of your credit card (only if you are paying by credit card), telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions.
How do we use your information?
We use the information that we collect about you to:
Process your orders
Manage your account - see also "Use of credit reference agency information".
Administer this website.
Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site.
Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. We may contact you by mail, telephone or email with offers from the following Tools By GJB Group Companies.
Who does Tools By GJB disclose the information it collects to?
We use information about you for purposes other than the provision of a website shopping facility. As a result we may disclose your information to:
Credit Reference Agencies - for more information see above.
Legal and debt recovery representatives for debt collection and debtor tracing purposes.
Reputable companies to fulfil your order or process your data on our behalf.
Tools By GJB Group Companies.
Tools By GJB will not share your information with companies outside of the Tools By GJB Group for marketing purposes. Please be aware that if we are requested, by the police or any other regulatory or Government authority investigating suspected illegal activities, to provide your information and/or use your information, we are entitled to do so.
Keeping in touch with you
We want to keep you up to date with information about new ranges, special offers and improvements to this site.
If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by writing to the Group Data Protection Manager at Head Office or via email@example.com, quoting Security and Privacy Enquiry.
You may continue to receive mailings which are already on route to you for a short period of time while your request is being dealt with.
Your rights under the Data Protection Act 1998
You have a right to access the personal data that we hold on you. If you would like to see a copy please send a £10 fee and a written request to the Group Data Protection Manager at Head Office, quoting Security and Privacy Enquiry. If you think the information we hold on you is incorrect please contact the Group Data Protection Manager at Head Office or via firstname.lastname@example.org, quoting Security and Privacy Enquiry.
As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Tools By GJB may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor incoming and out going email.
If you have any questions relating to this policy or the use by Tools By GJB of personal data please write to the Group Data Protection Manager at Head Office or email@example.com, quoting Security and Privacy Enquiry.
We may also use your information, including shopping habits, to open and run your credit account including payment recovery, fraud prevention and debt tracing and for our marketing.
We may contact you for marketing purposes by email, mail or telephone with relevant offers from the following Tools By GJB Group Companies.
Tools By GJB is a trading name of GSM. TRADERS Ltd. Some of the information you provide may be transferred outside the European Economic Area for processing. However, strict rules regarding the confidentiality of security of your information are in place to safeguard it.
Head Office Contact Details
Tools By GJB
Unit 8, Oak Court,
Tools By GJB is a trading style of GSM. Traders Ltd, company registered in England number 09149667